Membership FAQ

WHAT ARE THE BENEFITS OF A ZOOTAH MEMBERSHIP?
As a Zootah member, you’ll enjoy free admission all year round, discounts on events and programs, reciprocal admission to over 20 zoos and aquariums nationwide, gift shop savings, quarterly member‑only nights, and exclusive member experiences. You’ll also receive our quarterly member newsletter with updates, events, and behind‑the‑scenes highlights.

HOW CAN I PURCHASE OR RENEW A MEMBERSHIP?
Memberships can be purchased or renewed online through our website, over the phone, or in person at Zootah during your visit.

HOW LONG IS MY MEMBERSHIP VALID?
Your membership is valid for one full year from the date of purchase.

CAN I SHARE MY MEMBERSHIP WITH SOMEONE ELSE?
Memberships are non‑transferable and can only be used by the individuals listed on the membership card.

WHAT HAPPENS IF I LOSE MY MEMBERSHIP CARD?
If your membership card is lost, don’t worry! Just contact us, and we’ll assist you with a replacement.

ARE MEMBERSHIP FEES REFUNDABLE?
Membership fees are non‑refundable, as they directly support the care of our animals and conservation efforts.

DO YOU OFFER GIFT MEMBERSHIPS?
Yes! A Zootah membership makes a fantastic gift. You can purchase a gift membership through our website or at the zoo.

CAN I UPGRADE MY MEMBERSHIP?
Absolutely! If you’d like to access additional benefits, you can upgrade your membership at any time by contacting us.

HOW DO I ACCESS RECIPROCAL BENEFITS AT OTHER ZOOS AND AQUARIUMS?
Simply present your Zootah membership card and photo ID at participating zoos and aquariums. Be sure to check each location’s reciprocal participation before visiting, as benefits vary by facility.

WHO CAN I CONTACT FOR MEMBERSHIP SUPPORT?
We’re here to help! Feel free to reach out via phone at (435) 750-9894 or email us at zoomembership@zootah.org.